(Last updated on : 21/03/2019)
The term "We"/ "Us" / "Our" used in this document refer to CXV and "You" / "Your" /"Yourself" refer to the users, who visit or access or use (collectively"usage") Platform.
YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONFUL GAIN TO YOU OR ANY OTHER PERSON.
This policy is designed to make you understand:
i. The type of information which You share with Us or which We collect during Your usage of our Platform or availing any Product or Services from Our Platform.
ii. The purpose of collection, storage, processing and transferring of Your Information by Us.
iii. Security measures implemented by Us to protect Your Information as mandated by law.
iv. Disclosure, sharing and transfer of Your personal information by Us and purpose of such disclosure, sharing or transfer.
CXV will be the controller of Your Personal Information provided by You or otherwise collected by Us. Your data controller is responsible for the collection, use, disclosure, retention, and protection of your Personal Information in accordance with its privacy standards as well as any applicable laws.
We collect Your information during Your usage of Platform or when You avail any of products or services available on or through Platform, either as a registered user or otherwise when you visit any other website pages or other mobile applications
The information collected may consist of:
1) Your Personal Information:
Your full name, age, address, email id, phone number, date of birth, gender, financial information, any other sensitive personal data or information etc. We collect Your Personal Information when You create an account at Our Platform or fill out a form or respond to a survey.
2) Your Non-Personal information:
a) Usage : How You use Our Platform, such as the types of content that you view or engage with, the features You use, Your searches & results, Your browsing information, the actions You take and the time, frequency and duration of your activities.
b) Device Information: Information about the computer, mobile, laptop, tablet or any other internet enabled electronic device (‘Device") You use to access the Platform. This may include real-time information about the geographic location of Your Device as permitted by You, internet connection, Your IP address, operating systems, platforms, browsing information, Device type, Device ID, network information, metadata and other information associated with other files stored on Your Device, last URL visited, your website search history.
c) Preference: Your preferences and setting such as geographical location, time zone and language.
We may also obtain information about You from third parties such as partners, marketers, third-party websites and researchers and combine that information with information which We collect from or about You.
We may use third-party service providers to serve ads on CXV's behalf across the internet and sometimes on the Platform. They may collect information about Your visits to the Platform, and Your interaction with the products and services on the Platform.
Your Information will mostly be stored in electronic form however certain data may be stored in physical form. We may store, collect, use and process Your Information within Republic of India and/or outside India subject to compliance under applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process Your Information and such third parties may have their own security measures to safeguard Your Information which security standards as comparable with good industry practices.
CXV collect Your Information solely for the purpose of providing you the products or services that is connected with the function or activity of the CXV which includes but not limited to the following ("Purpose"):
1) Any service or product provided through Our Platform may be provided either by CXV or its vendor, dealer, OEM, channel partners and other third parties ("Other Entities") which are registered with CXV to render the services or provide products through Platform or otherwise. You acknowledge and agree that CXV may share, disclose, transfer or part with Your Information to Other Entities depending upon the type of Product or Service You are looking for or for one or more of the permissible purposes. CXV may also share Your Personal or Non-Personal information where it is required to share the same with such Other Entities for providing you the product or service and You provide CXV, Your unconditional consent to do the same.
2) CXV may share statistical data and/or other Non-personal Information or details to facilitate various program or initiatives launched by CXV, third party service providers, partners or financial institutions, from time to time
3) We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Platform. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.
4) In addition to this, CXV reserve the right to share Your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain Your Information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.
5) We may process Your Information outside India ad relay on legally provided mechanisms to lawfully transfer Your Information across borders.
6) We may share Your Information in any other circumstances where We have Your consent.
CXV takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore You acknowledge that You shall not hold responsible CXV in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Platform will therefore be at Your own risk.
It is clarified that Force Majeure events includes any event which is beyond the reasonable control of the CXV which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.
In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You hereby authorize CXV and its affiliates/partners or otherwise who are accessing the Your Information by virtue of their association with CXV to communicate with You through telephone/mobile, Email, SMS or other modes of communication (now available or may be available in future) even if Your number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in
We will strive to address your feedback and concerns in a timely and effective manner.